Why technical support matters
Launching a website is only half the job — it needs ongoing work: adding news and articles, updating photo galleries, adapting to new content. Otherwise, the site will soon look abandoned.
If support is handled by incompetent people, the site can look unprofessional: disorganized structure, broken links, unreadable text due to excessive formatting, flashing banners on every page. Unfortunately, we've seen many such examples.
To avoid this with your project, give technical support the attention it deserves.
«Plankton» Plan
800 CAD per month
4 hours per month
Technical support
- Website backup
- Recovery from technical failures or malicious actions
- Email service management
- Consultations via phone, email, Skype and Telegram
Content management
- Adding and modifying site sections
- Content updates
«Mollusk» Plan
1,200 CAD per month
6 hours per month
Technical support
- Website backup
- Recovery from technical failures or malicious actions
- Email service management
- Consultations via phone, email, Skype
- In-person consultations
- Adding and modifying site functionality
Content management
- Adding and modifying site sections
- Content updates
- Content preparation before publication
«Shrimp» Plan
2,400 CAD per month
12 hours per month
Technical support
- Website backup
- Recovery from technical failures or malicious actions
- Email service management
- Consultations via phone, email, Telegram
- In-person consultations
- Adding and modifying site functionality
Content management
- Adding and modifying site sections
- Content updates
- Content preparation before publication
- Design elements: banners, icons, illustrations
- Analytics and custom task solutions